Shipping & Collections Policy
Shipping & Collections Policy
Processing & Dispatch
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All orders are processed within 1–2 business days (Monday–Friday, excluding public holidays).
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Orders placed after 2:00 PM will be processed the next business day.
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During busy periods (e.g., seasonal events or sales), processing times may be slightly longer.
Delivery Options & Timeframes
We deliver throughout Ireland and Northern Ireland. Estimated delivery times are as follows:
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Standard Delivery (Ireland & Northern Ireland): 1-2 business days.
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Express Delivery (Ireland): Next business day (where available).
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Click & Collect Free collection within business hours.
Please note: delivery times are estimates and may vary due to courier delays, weather, or other unforeseen circumstances.
Shipping Rates
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Delivery charges are calculated at checkout based on order weight, size, and destination.
Order Tracking
Once your order has been dispatched, you will receive an email with tracking details (if applicable).
Delivery Issues
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It is the customer’s responsibility to ensure the shipping address is entered correctly at checkout. We cannot be held responsible for delays or lost parcels due to incorrect or incomplete addresses.
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If a parcel is returned to us due to an incorrect address or failure to collect, the customer may be responsible for additional re-delivery costs.
Damaged or Missing Items
If your order arrives damaged or incomplete, please contact us at [your customer support email] within 48 hours of delivery with your order number and photographs of the issue. We will work with you to resolve the matter promptly.
International Shipping
We ship internationally to most countries (UK/EU/Worldwide). If you would like more information on this service, please contact us directly at info@irishpartysupplies.ie